To ensure all IT systems related to Warehouse Management are setup, run as per the organizational requirements, and deliver business value.
Continuously improve utilization of WMS/S2K system in the organization.
Key Responsibilities (S2K and WMS):
Engage with business leaders, users and partners to understand processes, needs, constraints and deliver solutions, enhancements and resolution of issues.
Serve as a focal point, super-user, and subject matter expert for all site users.
Create and maintain master data, system settings and user access control.
Perform timely monitoring, administration, problem resolution and user support for IT systems related to WMS/S2K
Train users on appropriate system use. Create and maintain user manuals, documentation and SOP
Monitor warehouse operational procedures and making recommendations;
Communicate system changes to the users, including translating system functionality into business relevant language
Document and communicate problem resolutions
Develop adhoc reports, extract requested information and reconcile data.
Provide off-shift hours support on nights/weekends (as required)
Education/Experience:
Bachelor degree in IT or related
Minimum 5 years of experience administering Warehouse Management System/ Supply Chain systems.
Good knowledge of DBs for data extraction into report/excel.
Experience with S2K ERP systems and S2K WMS is a definite plus.
Skills:
Extensive knowledge of supply chain and warehousing processes.
Ability to mesh business requirements and system capabilities to drive improvements
Effective verbal/written communication skills and ability to interact at all levels of the organization
Query and report development expertise.
Capable of managing and executing day-to-day responsibilities as well as user questions/issues as they occur
Ability to act as a liaison between operations and technical team members
Detail-oriented and excellent analytical skills.
Ability to work independently as well as in a team setting.
Ability to write and maintain system documentation and user instructions
Deep understanding of the different components leveraged by the Warehouse Management System, including Receiving, Put-away, Inventory, Picking, Packing, and Shipping processes in a Distribution Center
Able to conduct investigations, make adjustments, troubleshoot problems.
Join the Seprod team and take the next step of your career
